Free Delivery From £500 - Collect From Our Showroom
We offer free delivery on all orders over £500. Delivery is available to all areas of the UK mainland and is delivered by a two man delivery team to the room of your choice. Delivery is charged £25 per order if below £500.
Please note local deliveries (NE POST CODES) free delivery is available when spending £500 or more, with delivery being charged at £25 per order if below £500.
If you have access to your own transport you are welcome to collect your furniture from our furniture warehouse on the Team Valley.
(PLEASE NOTE THE ITEM MAY NOT BE IN STOCK AT OUR WAREHOUSE AND MAY NEED TO BE ORDERED IN FOR COLLECTION AT OUR WAREHOUSE - PLEASE CALL BEFORE COLLECTING TO CONFIRM THE ITEM IS IN STOCK)
Delivery of Your Furniture
All Furniture is delivered to the room of your choice by a two man delivery team who are trained in handling furniture.
When your purchase is ready for delivery, our delivery team will be in contact with you by telephone to advise of a delivery date. (Delivery can be between 7am and 5pm) This is usually 3 or 4 days prior to when they will be in your area and it will be a set date as advised by our delviery company. The day before delivery they will contact you by phone to advise of a three hour time slot.
Some smaller items such as nests, lamp tables, mirrors, coffee tables, bedsides, small consoles, blanket boxes and TV units may be delivered by courier and will therefore only be delivered to your door. However, delivery to room of choice is available on request.
Frustration Free - No Flat Pack Furniture - Exceptions
At Valley Oak , we don't sell flat pack furniture. The majority of our products are designed with no home assembly needed, however on occasions to aid delivery or to avoid damage, our designers have deemed it best that certain items will need minimal home assembly.
Items needing minimal home assembly will be clearly identified in the individual item description as partially assembly required.
As a rule dining tables, beds and wardrobes need some home assembly.
In no way does this detract from the quality or structural integrity of the product.
Packaging & Waste
All packaging and waste is the responsibility of you the customer.
We recommend the packaging to be recycled where possible. All local authorities have facilities for disposal of packaging materials.
PLEASE KEEP YOUR PACKAGING UNTIL YOU ARE SATISFIED WITH YOUR PURCHASE. AS ALL GOODS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING.
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If you have any queries or wish to make an appointment, please contact us:
Or use our contact form.